If you’re looking for confidential help and support or need information and advice about any aspect of living with kidney disease, please don’t hesitate to get in touch.
- Call us on 01420 541 424
- Email [email protected]
- Write to us at Kidney Care UK, 3 The Windmills, St Mary's Close, Alton, GU34 1EF
Medical advice about chronic kidney disease (CKD)
Please note that the Kidney Care UK team cannot respond to specific questions about your health or comment on your individual medical condition and we can only share general advice and information on our website.
For medical or health matters please speak to your GP or kidney team, contact NHS 111, or call 999 if it is a medical emergency.
Our top queries
If you are new to kidney disease or have been told you need to lower your potassium intake, you may not feel sure about what food to prepare. Our Support with a healthy diet webpage has advice to help you make healthy, kidney-friendly choices.
At Kidney Care UK, we understand the challenges you face and our Patient Support & Advocacy Officers are here to help you receive the care and support you need.
While we can't give medical advice, we can help with all your questions about the everyday challenges posed by chronic kidney disease (CKD).
Whether you are worried about dialysis options, transplantation or simply managing everyday life with CKD, our Counselling Service offers free help and emotional support to those who are unable to access counselling services in their local kidney unit.
If you’re a kidney patient struggling to make ends meet we provide individual and hardship grants to help pay for domestic bills, household items, travel expenses and training.
We offer financial grants for holidays and short breaks for kidney patients and their families, to help you take a well-deserved rest from the endless hospital visits and ongoing treatment. Find out more about applying for a Kidney Care UK holiday or respite grant.
Our Travelling with CKD webpage has advice on everything you need to know to plan worry-free time away from home if you're living with kidney disease, including information about UK and international travel.
We also have detailed advice about Dialysis Away from Base (DAFB) or holiday dialysis, to help you plan how to receive dialysis while you are away.
None of our vital services would be possible without the generosity of our incredible supporters. Fundraising doesn’t have to mean taking on a marathon, setting up a direct debit or shaking a collection tin. From bake sales to quiz nights, there are so many ways to raise funds and awareness.
Please get in touch – our Fundraising team are ready to support you with your fundraising plans.
Tell us how we're doing
We welcome any feedback, comments and suggestions.
We know there might be times when you might not be happy with the service you have received. If this happens, please let us know.
View our Complaints policy.