Kidney Care UK Support Line

Call our Support Line on 0808 801 00 00, email us or fill in our support request form to speak to a member of the Kidney Care UK team

Need to talk? Call free on 0808 801 00 00

If you are living with kidney disease and need information, advice and support, please don’t hesitate to get in touch – we’re here to help.

The team on our free, confidential Support Line can help you understand more about chronic kidney disease and feel more in control. Whether it’s questions about your diagnosis, worries about how to manage financially or just to talk to someone who understands, we’re here to listen and support.

If suitable, you’ll receive free, tailored information after your call which will be sent out by email or post.

Can I send you a message instead?

To send us a message, please complete the form below or email [email protected]. We aim to reply within two working days.

If you have a general enquiry, please email [email protected].

We often find that we can help people more by speaking to them on the phone. If you would like to speak to someone, call us free on 0808 801 00 00 (Monday to Friday, 9am to 5pm).

  • Unfortunately, we are unable to reply to questions about living with CKD outside the United Kingdom. This is because there are differences in health service and care in other countries.
  • Please note, we are unable to contact someone on your behalf.
Fill in Kidney Care UK's Support Line request form

Links to our most popular CKD advice and patient information pages

Being diagnosed with a kidney condition can be a worrying time. Find information on our Newly diagnosed webpage and read specific advice for stage 2 CKD and stage 3 CKD.

If you are new to kidney disease or have been told you need to lower your potassium intake, you may not feel sure about what food to prepare. Our Support with a healthy diet webpage has advice to help you make healthy, kidney-friendly choices.

Depending on the stage of chronic kidney disease (CKD), there are a number of different treatments, including medication, dialysis and transplant.

By engaging with the Support Line service you are agreeing to our terms and conditions and privacy policy.