Kidney Support and Welfare Wales

Kidney Care UK, Wales & West Utilities and the Welsh Kidney Network are working together to offer specialist kidney patient support, with a focus on welfare and wellbeing, as part of the Kidney Support and Welfare Wales project.

What is the Kidney Support and Welfare Wales service?

The Kidney Support and Welfare Wales team offer free and impartial guidance to kidney patients in Wales receiving haemodialysis in hospital, and their families.

Our support centres around your welfare, to complement your medical care, and we will work with you to help maximise your income, reduce utility-related expenditure and support your overall wellbeing.

How we can help you


We can provide:

  • Personal Independence Payment (PIP) application support
  • Assistance with applying for financial grants*
  • Kidney disease patient information
  • Benefits advice
  • Free specialist kidney counselling
  • Access to reduced utility tariffs
  • Free home carbon monoxide alarms*
  • ...and much more!

*subject to eligibility

After an initial chat, our team members will be able to tell you more about the support that we can provide, as well as suggesting other groups and organisations that may be able to help you.

Get in touch with Kidney Support and Welfare Wales

Call us on 01420 541 424 or email the team on [email protected]

Kidney Support and Welfare Wales is a partnership that brings together the expertise of Kidney Care UK, the UK's leading patient support charity, the Welsh Kidney Network, which represents the NHS health boards of Wales, and Wales & West Utilities, who support the partnership through their Vulnerability and Carbon Monoxide Allowance scheme.

More support from Kidney Care UK

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  • Kidney Care UK online community

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  • Counselling and support service

    Living with a long-term illness such as chronic kidney disease can turn anyone's world upside down. You’re not alone. Our Counselling Service offers FREE help and emotional support to kidney patients and their families.