United Utilities and Kidney Care UK support North West patients

Kidney Care UK and United Utilities will be working together to offer additional help to the 415,000 people who are living with chronic kidney disease (CKD) in the North West of England. The partnership will focus on supporting around 55,000 people in the most deprived areas in Liverpool, Manchester, Salford and Lancashire.

Laurie Cuthbert, Director of Fundraising, Marketing and Communications at Kidney Care UK, said: “By working together with United Utilities, we can directly support 55,000 people with CKD in the most deprived areas of the North West. In addition, this partnership gives us the opportunity to raise awareness of the support we can offer to more than 400,000 people affected by kidney disease at a time when this support is more important, and more needed, than ever.”

United Utilities customers will be able to access help through the United Utilities Priority Services Register, including advice on water supply issues, assistance if taps stop flowing and help with household bills.

Amanda Phillips, Priority Services Partnerships and Engagement Lead at United Utilities, said: “We’re really pleased to partner with Kidney Care UK as part of our Priority Services scheme.

“We know that people living with kidney disease may be using more water, or could benefit from extra support in the event of issues with their supply, so by working with Kidney Care UK we aim to raise awareness of the ways we can help. We will also develop our knowledge so that we can further enhance our service to those with kidney disease.

“Our Priority Services register is open to anyone across the North West who may benefit from additional support, from bills in different formats, debt support, or providing bottled water when there’s a burst. It’s free to join and people can register friends or family members too. Plus we’ll get in contact every two years to make sure we still have the correct details.”

Find out more about the Kidney Care UK / United Utilities partnership and the support available to people living with CKD in the North West of England.

Man drinking water from a glass