UK Power Networks

Kidney Care UK are delighted to join forces with UK Power Networks to help thousands more vulnerable customers gain access to vital help to stay warm and well.

Through this unique partnership with UK Power Network we will be able to help encourage sign-ups to the Priority Services Register so people at higher risk from kidney disease can get tailored support, while also tackling fuel poverty and loneliness by connecting more people with warm, welcoming community venues near home.

Despite the 2.7 million households on the company’s confidential Priority Services Register (PSR) it’s estimated that 500,000 homes across London, the South East and East of England are still missing out on vital support services available free from their local electricity distributor during a power cut.

Power cuts can be particularly challenging for those who rely on critical medical equipment, such as those who do their life saving dialysis treatment at home.

Our partnership with UK Power Networks will allow us to provide timely support to people with chronic kidney disease, ensuring they remain safe and well-informed during outages. Through our collaboration, we will increase awareness and sign-ups to the Priority Services Register and provide training to UK Power Networks’ frontline staff so they can provide assistance. Together, we can make a difference in the lives of those living with chronic conditions such as kidney disease.
Laurie Cuthbert, Director of Fundraising, Marketing and Communications at Kidney Care UK

Sign up to the Priority Services Register

The PSR offers vital services such as regular updates during power cuts, priority support, and in some cases, battery packs for those dependent on electrical medical equipment.